I was impressed beyond belief. I found the huge compound easily because it is near my office (a commercial area). Most of the Thai police at the gate do not speak good English and yet they tried their best to give me directions. And they did it with a smile.
I found the office and it was really comfortable inside. It was air-conditioned and they had rows of clean desks with smiling employees. They asked sensitive questions in a professional but friendly way. Then they took my picture. And they did everything with a smile.
Most of all, everything is free! Beat that Philippine National Bureau of Investigation!